Your Logistics and Fulfillment Partner in Japan

Case Studies

See what we've done with other businesses like yours.

  • Cosmetics Company A

  • Nutritional Supplement Company B

  • Cosmetics & Supplement Company C

Cosmetics Company A


  • Head Office: USA
  • Cosmetics / BtoC
  • Launched in 2013
  • Monthly volume : 5,000 cartons


When opening our office in Japan we had to endure a whole manner of different formalities resulting in us being unable to obtain all the necessary Japanese pharmaceutical law related licenses in time. We were forced to consider putting off our grand opening in Japan.


Suzuyo introduced us to a company which has a marketing authorization holder license that could be used by us as a (temporary) substitute to perform the same functions.
Thanks to Suzuyo's cooperation and diligence we were able to keep to our plan and hold our Grand opening ceremony on time. For this we are very grateful.

Suzuyo is able to coordinate the best launch schedule possible in Japan regarding all the necessary formalities, applications, and licenses / authorizations that you may need.

Nutritional Supplement Company B


  • Head Office: USA
  • Nutritional Supplement / BtoC
  • Launched in 2012
  • Monthly Volume : 25,000 cartons


Our existing system at the time was not capable of managing production batch and/or use-by dates for designated products, and therefore we were unable to correspond to the needs of the allocation scheme for shipping promotion goods to certain customers.


Suzuyo's system enabled us to allocate certain products with longer/shorter use-by dates to certain customers in accordance with their contribution to us. In short, their system which can trace movement of products with certain Lot numbers through each logistical stage is extremely helpful for us to plan sales promotion measures for customers.

Our proprietary inventory control system, Cargo Master, is able not only to control Lot / use-by dates but also to allocate desired products to desired customers according to multiple attributes.

Direct Sales Company C


  • Head Office : USA
  • Cosmetics and Nutritional Supplement / B to C
  • Launched in 2012
  • Monthly Volume : 35,000cartons


We used to have only one distribution facility in the eastern part of Japan, which we had started to feel increasingly uneasy about from a BCP aspect due to Japans rather frequent experiences with natural disasters which are of course very hard to predict ...


Suzuyo offered us a plan to have one more facility in the western part of Japan to reduce the risk of being affected by natural disasters.
Although the stock was separated into two, Suzuyo's inventory control system as well as their on-site staff at both facilities had no problem keeping the same level of services at each, and we could decrease the burden of shipping + risk to a minimum, not to mention that we could decrease the delivery cost.

Suzuyo offers a variety of solutions leveraging its 110 modern warehouse facilities deployed throughout Japan. Suzuyo's logistics proposal is always to best fit each customers' needs both in profit and from a BCP point of view.

Contact Us

We cannot deal with companies who doesn't have its office in Japan because of our company policy.
Please contact us when you launch your office in Japan and need any help with logistics.
Thank you for your understanding.
Company (mandatory)
Name (mandatory)
E-Mail (mandatory)

Suzuyo & Co., Ltd. Privacy Notice

Last updated: July 8th, 2021

Suzuyo & Co., Ltd. respects your right to privacy.  This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights.  If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.

What does Suzuyo & Co., Ltd. do?
Suzuyo & Co., Ltd. is a company operating transportation and related business, headquartered in Japan but with group companies all around the world.  Our service includes such business as port transportation, ocean transportation, domestic shipping, transportation, customs clearance, shipping cargo handling, air transportation agency, property Leasing, warehousing, collection and disposal of confidential classified documents, manufacturing (medical equipment, cosmetics, quasi-drug, animal medical equipment, in vitro diagnostics) and others.

For more information about Suzuyo & Co., Ltd., please see the “Company Profile” section of our website at

What personal information does Suzuyo & Co., Ltd. collect and why?
The personal information that we may collect about you broadly falls into the following categories:

- Information that you provide voluntarily
We ask you to provide certain information voluntarily.  The types of information we ask you to provide, and the reasons why we ask you to provide it, include:

Types of personal information:
Contact details such as name, company name, title, company address, email address telephone number and your account details

Why we collect it:
To perform contracts with you
To maintain your account with us
To respond to correspondence and service-related enquiries you send us
To promote our business operation

If we ask you to provide any other personal information not described above, then the personal information we will ask you to provide, and the reasons why we ask you to provide it, will be made clear to you at the point we collect your personal information.

- Information that we collect automatically
We may also collect certain information automatically from your device.  In some countries, including, but not limited to, countries in the European Economic Area (“EEA”) and United Kingdom (“UK”) this information may be considered personal information under applicable data protection laws.

Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information.  We may also collect information about how your device has interacted with our website, including the pages accessed and links clicked. 

Collecting this information enables us to better understand the visitors who come to our website, where they come from, and what content on our website is of interest to them.  We use this information for our internal analytics purposes and to improve the quality and relevance of our website to our visitors.

Some of this information may be collected using cookies and similar tracking technology.

- Information that we obtain from third party sources
From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us. 

Who does Suzuyo & Co., Ltd. share my personal information with?
We may disclose your personal information to the following categories of recipients:

- to our overseas offices, group companies, third party services providers and partners who provide data processing services to us, or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information.

- to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;

- to any other person with your consent to the disclosure.

Legal basis for processing personal information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. 

However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.  In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). 

Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” heading below.

How does Suzuyo & Co., Ltd. keep my personal information secure?
We use appropriate technical and organisational measures to protect the personal information that we collect and process about you.  The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. 

International data transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident.  These countries may have data protection laws that are different to the laws of your country.

Specifically, our servers are located in Japan,  Czech Republic and UK etc., and our group companies and third party service providers and partners operate around the world.  This means that when we collect your personal information we may process it in any of these countries.

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice.

Data retention
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your data protection rights
You have the following data protection rights:

- If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below. 

- In addition, if you are a resident of the European Union or UK, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “How to contact us” heading below.

- You have the right to opt-out of marketing communications we send you at any time.  You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.  To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under the “How to contact us” heading below.

- Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

- You have the right to complain to a data protection authority about our collection and use of your personal information.  For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Updates to this Privacy Notice
We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.  We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.

You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice. 

How to contact us
If you have any questions or concerns about our use of your personal information, please contact us at Legal Department at Suzuyo & Co., Ltd in Japan (Mail :